We accomplish our mission and undertake our actions in such a way as to prioritize the public interest:
The Commissaire à la déontologie policière oversees compliance with the Code of Ethics of Quebec Police Officers. It receives and processes, in accordance with the Police Act, complaints made against any person subject to this Code. Through its training, information and awareness-raising activities, it tries to prevent breaches.
Accessible, credible and effective, recourse to the Commissaire à la déontologie policière helps to strengthen the necessary bond of trust between the population and peace officers and to ensure their professional conduct, while respecting each other's rights.
The following values inspire the conduct of all actions of the Commissioner as well as those of the Deputy Commissioner and all staff members:
INDEPENDENCE. The Commissaire à la déontologie policière provides civilian oversight of the actions of peace officers. It is not linked to the police services and makes its decisions free from any outside interference or pressure.
IMPARTIALITY. In handling complaints received, we are unbiased and fair and equitable to all involved.
PROFESSIONALISM. We perform our duties with competence and honesty, with a constant concern for a job well done.
RESPECT. We treat people with consideration and courtesy.
EQUITY. We treat people fairly, without any discrimination and taking into consideration their personal characteristics in order to ensure equal benefits in access to our services.
Our mandate is to receive, examine and process complaints made against police officers and other peace officers who have breached the Code of Ethics of Québec Police Officers.
Our handling of complaints is done with impartiality, independence, transparency and rigor.
The complaints we receive can be filed by any citizen and must concern a person subject to the Code of Ethics of Quebec Police Officers :
The ethical breaches of these persons must have been committed in connection with the performance of their duties in relation to the public.
We undertake several actions to accomplish our mission and mandate :
If you want more information or if you need help drafting your complaint, you can contact us.
deontologie-policiere.quebec@msp.gouv.qc.ca